Privacy

Dear Customer, Welcome to the official website of the No4 Residence brand, one of the properties belonging to the MPM Hotele SPA Sp. z o.o. group.

By using our website, you agree to the following terms:

No4 Residence makes every effort to ensure that the information presented on the website is accurate and reliable. However, we do not guarantee that the information is complete, up-to-date, useful, or corresponds to the actual state of affairs. In particular, No4 Residence cannot guarantee the accuracy of colors in the presented photographs, as their display depends, among other things, on the monitor settings and resolution. The photos displayed are not a commercial offer and may slightly differ from reality. All information provided on the Website is for illustrative purposes only and, in case of doubts, does not constitute a binding offer within the meaning of the provisions of the Civil Code. No4 Residence reserves the right to make changes to all or part of the information contained on the Website at any time. We warmly invite you to explore our offer.

Introduction
www.no4residence.com is a website through which users can gain free access to the website's resources and take advantage of the offers available on the site. The full content of the regulations is provided below.

Definitions
Terms capitalized in these regulations shall have the following meanings, unless indicated otherwise by the context:

  1. Regulations – these regulations;
  2. Administrator of Users' Personal Data – MPM Hotele SPA Sp. z o.o., headquartered in Milanówek, ul. Brzozowa 3, 05-822 Milanówek, KRS: 0000175947, REGON: 016865236, NIP: 5291626119.
  3. Service – the website operated by the Administrator available at https:/www.no4residence.com/
  4. User – a natural person, legal person, or organizational unit without legal personality, having full legal capacity, using the Service under the terms specified in the Regulations.

§ 1
Terms of Use of the Service

  1. Every person visiting the Service is obliged to comply with the Regulations. All actions undertaken within the Service should comply with applicable laws, good manners, and principles of social coexistence.
  2. The Administrator provides Users with access to the content of the website www.no4residence.com, i.e., provides electronic services within the meaning of the Act of July 18, 2002, on providing electronic services. The service provider under this act is the Administrator.
  3. To use the Service, the following are required: an Internet connection, a web browser that can call and display web pages on the screen of a computer or other electronic device and supports the JavaScript programming language, as well as accepts Cookies and supports SSL encrypted connections.
  4. All rights to the Service and its elements are the property of the Administrator, and all materials or their elements, including texts, graphics, layout (so-called layout), trademarks, photographs, audio-video materials, applications, and other software and information available on the website of the Service are protected by the Administrator's rights. Any unlawful use of them is prohibited and may incur civil or criminal liability. This particularly includes a prohibition on copying, modifying, reproducing, and distributing such materials in any form except where permitted by law. Information regarding obtaining licenses to use specific materials available on the Service can be obtained by contacting: …………………………..
  5. Whenever the Regulations foresee making statements using tools provided by the Administrator within the Service, all statements made in this way shall be deemed made at the moment the User or another person using the Service uses the appropriate tool, regardless of when the statement reaches its recipient so that they can familiarize themselves with it. The User or another person using the Service may contact the Administrator to verify whether the statement made by them or by another User was made.
  6. The Regulations are provided free of charge to persons using the Service via the Service, in a form that enables downloading, recording, and printing.

§ 2
Liability

  1. The Administrator is not responsible for any actions or omissions of the Users related to the use of the Service.
  2. The Administrator does not guarantee that the data provided by Users regarding their identity are truthful.
  3. The Service and all services provided within it are made available as is. Use of the Service implies that the User declares that they have familiarized themselves with the functioning of the Service and accepts it in its current form. This does not exclude the Administrator's right to introduce new technical solutions, including those aimed at improving the functioning of the Service and services provided within it.
  4. The Administrator may present links, materials, presentations, and other content containing references to offers and services of third parties or may allow Users to access services provided by third parties through the Service. Such content and services are not part of the services provided by the Administrator, and the terms of their use are determined by the respective third parties. The Administrator is not responsible for the conditions and consequences of Users' use of such content, nor for any actions or omissions of third parties. The Administrator is also not responsible for the content of websites linked within the Service.
  5. The Administrator is not responsible for disruptions in the functioning of the Service or loss of User data due to force majeure, third parties, or Administrator's actions aimed at improving the Service's functionality.
  6. To the maximum extent permitted by mandatory law, the Administrator's liability for actual damage and lost profits of the User is excluded unless the damage was caused by the Administrator's intentional fault or gross negligence.
  7. In other cases, the Administrator's liability for actual damage caused to the User and lost profits is limited as follows:
    1. The Administrator is liable only in the case of intentional fault or gross negligence;
    2. The total liability of the Administrator towards the User is limited to 1,000 PLN.
  8. The User is fully liable to the Administrator for damages resulting from or related to their violation of the law, the Regulations, good manners, social coexistence principles, or third-party rights, including damage related to false, inaccurate, or incomplete statements made by the User.

§ 3
Contact and Complaints

  1. The Operator provides the User with the e-mail address: …………………… intended for contact, to which the User may send any questions, suggestions, comments, and information.
  2. The Administrator may send messages related to the website's content to the User's e-mail address.
  3. Any complaints regarding the functioning of the Service should be reported to the e-mail address: ……………………… or in writing to the Administrator's address.
  4. The User may submit a complaint if the services are provided by the Administrator inconsistent with the provisions of the Regulations.
  5. The complaint should contain at least the User's e-mail address and name.
  6. If the data or information in the complaint require supplementation, the Administrator may ask the complainant to provide the necessary information before considering the complaint.
  7. The Administrator considers complaints within 14 days from the date of receipt in a correct form, with the reservation that the Administrator may refuse to consider complaints submitted after 90 days from the occurrence of the complaint's cause.
  8. The reply to a complaint (in writing or by e-mail) will be sent to the correspondence address or e-mail address provided in the complaint or to the e-mail address assigned to the User's Account.
  9. The provisions of this point do not affect the rights of Users (in particular those who are consumers) resulting from mandatory legal provisions.

§ 4
Personal Data Processing

  1. The administrator of your personal data is MPM Hotele SPA Sp. z o.o., headquartered in Milanówek, ul. Brzozowa 3, 05-822 Milanówek, KRS: 0000175947, REGON: 016865236, NIP: 5291626119.
  2. The administrator has appointed a Data Protection Officer, Mr. Łukasz Grabowski, who can be contacted at: iod@mpm.pl.
  3. The administrator processes your personal data for the purposes of:
    1. responding to your inquiries sent via the contact form on the website,
    2. sending you newsletters,
    3. reserving rooms, as well as services offered by entities belonging to MPM Hotele SPA Sp. z o.o.
  4. Your data will be processed based on Article 6(1)(a), (b), (c), and (f) of the GDPR.
  5. For responding to inquiries, your personal data processed includes your name, surname, and e-mail address.
  6. For sending newsletters, your personal data processed includes your e-mail address.
  7. For room reservations and services offered by MPM Hotele SPA Sp. z o.o. entities, your personal data processed includes your name, surname, e-mail address, phone number, and bank account number.
  8. Your personal data will be processed:
    1. in case of a response to an inquiry, until the response is delivered and afterwards for 1 year,
    2. in case of the newsletter, until consent is withdrawn,
    3. in case of room and/or service reservations, for 3 years from the date of data registration.
  9. Your personal data may be processed for a longer period if required by mandatory legal provisions.
  10. Data is protected by technical and organizational means to ensure an appropriate level of protection, in accordance with applicable regulations.
  11. The Administrator may obtain data from third parties who may have booked your stay at the Administrator’s properties.
  12. The Administrator does not collect data from publicly available sources.
  13. Your data will be transferred to the service provider Profitroom Sp. z o.o., headquartered in Poznań, ul. Roosevelta 9/3, 60-829 Poznań, KRS 0000303746; NIP: 525-24-23-458; REGON: 141374990 – to enable you to book rooms.
  14. Your data may be transferred to third parties responsible for processing payments for rooms and/or services – these entities are separate personal data administrators.
  15. You have the right to:
    1. obtain information about data processing, including categories of processed data and possible recipients;
    2. request correction of incorrect data or completion of incomplete data;
    3. request deletion of data – by objecting to their processing;
    4. request restriction of data processing – if the legal requirements justifying such restriction are met;
    5. data portability – by receiving data in a format that allows transferring it to another third party indicated by the User;
    6. withdraw consent at any time without affecting the lawfulness of processing performed based on consent before its withdrawal;
    7. file a complaint with the supervisory authority President of the Personal Data Protection Office, ul. Stawki 2, 00-193 Warsaw – in case of finding that data is processed unlawfully.
  16. Your data will not be subject to automated processing, including profiling.

§ 5Cookies

  1. While browsing the website, “cookies” are used, which are small text files stored on your device in connection with the use of this website – their use aims to ensure the proper operation of the site.
  2. These files allow identifying the software you use and to tailor the website individually to your needs.
  3. Cookies usually contain the domain name they come from, the time they are stored on the device, and an assigned value.
  4. The Cookies we use are safe for your devices. In particular, it is not possible for viruses or other unwanted or malicious software to enter your devices via Cookies.
  5. We use two types of Cookies:
    1. Session cookies: stored on your device only until the end of your browser session. Then, the information is permanently deleted from your device’s memory. The mechanism of session cookies does not allow collecting any personal data or any confidential information from your device.
    2. Persistent cookies: stored on your device until deleted by you. Ending the browser session or turning off your device does not delete them. The persistent cookies mechanism does not allow collecting any personal or confidential data from your device.
  6. To learn about cookie usage policies, we recommend reviewing the privacy policies of the mentioned companies.
  7. Cookies may be used by advertising networks, particularly Google’s network, to display ads tailored to your preferences. Information about your browsing behavior or time spent on the site may be saved for this purpose.
  8. To view and change information about your preferences collected by the Google advertising network, you can use the tool available at https://www.google.com/ads/preferences/.
  9. You can independently change cookie settings at any time via your browser settings or service configuration, determining the conditions for their storage and access. You can block automatic handling of cookies or be informed each time cookies are placed on your device. Detailed information on cookie management is available in your software (web browser) settings.

§ 6
Changes to the Regulations

  1. If changes are made to the Regulations, the Administrator will inform Users by publishing the changes on the website and sending an email about the update.
  2. A change in the Administrator’s data or contact information does not require the procedure described in this paragraph; however, the Administrator is obliged to inform Users about such changes.

§ 7
Final Provisions

  1. The Regulations enter into force on the day of their publication on the Service.
  2. Whenever the Regulations require or allow the User to contact the Administrator, such contact should take place via email (unless the Regulations specify otherwise) at the email address
  3. Matters not regulated by the Regulations are governed by the relevant provisions of Polish law.